Shipping & Delivery Policy

At ​​Nonanalu​​, we strive to deliver your premium denim purchases as quickly and efficiently as possible. Below, you’ll find all the details about our shipping process, delivery times, and what to expect once your order is placed.

​​Free Shipping Australia-Wide​​
We are proud to offer ​​free standard shipping​​ on all orders within Australia. No minimum spend is required—your order will be shipped free of charge, no matter the size or value.

​​Order Processing Time​​
Once your order is placed, our team carefully prepares and packs your items for dispatch. All orders are processed within ​​3 business days​​ (Monday to Friday, excluding public holidays). Orders placed after ​​2 PM AEST​​ or on weekends/public holidays will be processed on the next business day.

​​Delivery Timeframe​​
After dispatch, delivery times are managed by our trusted logistics partners. While we aim for fast and reliable service, delivery typically takes ​​3–7 business days​​ across most Australian locations. Please note that delivery times may vary depending on your location, carrier schedules, or unforeseen delays (such as extreme weather or logistical disruptions).

​​Metro areas (Sydney, Melbourne, Brisbane, Perth, Adelaide, etc.)​​ – Usually ​​3–5 business days​​
​​Regional & remote areas​​ – May take ​​5–7 business days​​ or longer
​​Express shipping options​​ – If available at checkout, these will provide faster delivery times
​​Tracking Your Order​​
Once your order is shipped, you’ll receive a ​​shipping confirmation email​​ with a tracking number and a link to monitor your delivery status. If you haven’t received tracking details within ​​3 business days​​, please check your spam folder or contact us at ​​[email protected]​​.

​​Important Notes​​
We do not ship internationally at this time.
Delivery delays due to incorrect addresses, failed delivery attempts, or customs clearance (if applicable) are beyond our control.
For urgent orders, please contact us before purchasing to confirm availability and expedited shipping options.
If you have any questions about shipping or need assistance with an existing order, our customer service team is happy to help. Reach out at ​​[email protected]​​, and we’ll respond within ​​24–48 hours​​.